Return & Refund Policy

🔁 Return & Refund Policy – Bihariwale

Last Updated: [Insert Date]

We care about your satisfaction. However, due to the perishable and handmade nature of our products, certain return conditions apply.

✅ Eligible Returns

• You can request a return within 3 days of receiving the product.

• Products must be:

  • Unopened

  • Unused

  • In original packaging

  • With proof of purchase (invoice or order ID)

🚫 Non-Returnable Items

Some products are not eligible for return due to hygiene and food safety reasons. This includes:

• Opened food packets

• Customized or combo packs

• Sale items (if marked non-returnable)

Check the product description to see if the item is returnable.

💸 Refund Process

• Once your return is approved, refunds will be issued to your original payment method within 7 working days.

• Refunds are only issued after we receive and inspect the returned product.

📦 Return Shipping

• Return shipping costs will be borne by the customer, unless the product:

  • Was received in damaged condition

  • Is incorrect or expired

To initiate a return, contact us at:
📧 inquiry@bihariwale.shop
📞 +91 8581828933